Welcome to Vault Protection Group. These Terms & Conditions govern your use of our website and communications with us. By accessing this website or using our services, you agree to these terms.
Information provided on this website is for general informational and educational purposes only. It does not constitute a guarantee of insurance coverage, policy approval, or specific insurance benefits. All coverage is subject to the applicable insurance carrier's underwriting requirements, eligibility criteria, policy terms, conditions, and approval.
1. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or infringe upon the rights of others.
You agree not to misuse this website, interfere with its operation, or submit false or misleading information through our forms.
2. Insurance Information and Services
Vault Protection Group, through licensed insurance broker Robert Ramos, provides information and assistance related to insurance inquiries and services.
Submitting an inquiry or requesting a quote does not guarantee that insurance coverage will be offered or approved.
All insurance products, coverage decisions, premiums, eligibility requirements, and policy terms are determined in accordance with the applicable insurance carrier's underwriting process and requirements.
3. SMS and Text Messaging Terms
Program Description
Vault Protection Group, through licensed insurance broker Robert Ramos, may send text messages to individuals who have provided the appropriate consent through our website contact form or another authorized opt-in method.
Depending on the consent provided, messages may include:
•Responses to insurance inquiries and quote requests
• Appointment confirmations and reminders
• Follow-ups regarding requested insurance information
• Customer care and service-related communications
• Marketing messages, promotional offers, and insurance-related updates, if you separately opt in to receive marketing messages
Consent to receive marketing messages is separate from consent to receive non-marketing messages.
Consent to Receive Messages
By providing your mobile phone number and affirmatively opting in through an applicable consent checkbox, you agree to receive the category of text messages described in that disclosure.
Consent to receive text messages is not a condition of purchasing any goods or services.
You are not required to consent to marketing text messages to submit an inquiry or request information about our services.
Message Frequency
Message frequency varies depending on your interactions with us, the services you request, and the messaging program to which you have consented.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to a message from us.
After you opt out, you will receive one confirmation message acknowledging your request. No further messages of the opted-out category will be sent unless you provide consent again.
Opting out of marketing messages does not prevent you from contacting us or requesting our services.
Help and Support
For assistance, reply HELP to a message or contact us using the information below:
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and other factors outside our control.
Privacy and Mobile Information
Your privacy is important to us.
Mobile information, text messaging originator opt-in data, and SMS consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy:
4. Third-Party Services and Websites
Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, availability, or practices of third-party websites.
Your use of third-party services may be subject to their own terms and privacy policies.
5. Limitation of Liability
This website and its content are provided on an "as is" and "as available" basis.
To the extent permitted by applicable law, Vault Protection Group makes no warranties regarding the uninterrupted availability, accuracy, or completeness of website content.
To the extent permitted by applicable law, Vault Protection Group will not be liable for damages arising from the use of, or inability to use, this website.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
6. Privacy Policy
Your use of this website and our communications is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
7. Changes to These Terms
We may update these Terms & Conditionsperiodically to reflect changes in our services, messaging practices, website functionality, or applicable requirements.
Updates will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by applicable law.
8. Contact Information
If you have questions about these Terms & Conditions or our SMS messaging program, please contact: